"Rust,Ronald [etal]" <br/><br/>
Service Marketing 

 - 1st 
 -  "AWL,New York"  1999 
<br/><br/> YES 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management Management Studies 
<br/><br/><label>Dewey Class. No.: </label>