"Clow,Kenneth E " <br/><br/>
Service marketing 

 - 1st 
 -  "John Wiley,New York"  2002 
<br/><br/> YES 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management Management Studies 
<br/><br/><label>Dewey Class. No.: </label>