"Clow,Kenneth E" <br/><br/>
"Services Marketing, : Operation, Management, and Strategy" 

 - 2nd 
 - New Delhi  "Wiley Dreamtech,New "  2003 
<br/><br/> YES 
<br/><br/><label>ISBN: </label>81-7722-376-3 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Marketing Management Studies 
<br/><br/><label>Dewey Class. No.: </label>