TY  - BOOK
AU  - "Chenet,Pierre"
AU  - " Johansen,Jon Ivar"
TI  - Beyond Loyalty
SN  - 81-203-2938-4
PY  - 2006///
CY  - New Delhi
PB  - "PHI,.New "
KW  - Customer
KW  - Management Studies
N1  - Transfered
ER  -