"Belding,Shaun" <br/><br/>
Dealing with the Customer From Hell 

 - 1st 
 -  "Kogan Page, New "  2005 
<br/><br/> YES 
<br/><br/><label>ISBN: </label>0 7494 44517 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer Management Studies 
<br/><br/><label>Dewey Class. No.: </label>