TY  - BOOK
AU  - Jaya Krishna S
TI  - Service Lifecycle Management Transforming the after sales services
SN  - 81-314-0509-5
PY  - 2006///
CY  - Hyderabad
PB  - The ICFAI University  
KW  - Service Lifecycle Management
KW  - Management Studies
N1  - YES
ER  -