Alok Kumar Rai <br/><br/>
Customer Relationship Management 

 - 1st 
 - New Delhi  "PHI,.New "  2008 
<br/><br/> YES 
<br/><br/><label>ISBN: </label>978-81-203-3538-7 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer Management Studies 
<br/><br/><label>Dewey Class. No.: </label>