"Jauhari,Vinnie" <br/><br/>
"Services : Marketing,Opeations, and Management" 

 - 1st 
 -  Oxford University   2010 
<br/><br/> YES 
<br/><br/><label>ISBN: </label>0-19-568908-9 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Service Management Studies 
<br/><br/><label>Dewey Class. No.: </label>