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1.
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101 Ways to Really Satisfy Your Customers by
Edition: 1st
Material type:  Text Language: ENGLISH
Publication details: Mumbai "Jaico Pub,M" 2005
Availability: Items available for loan: CENTRAL LIBRARY, NOORUL ISLAM CENTRE FOR HIGHER EDUCATION (1)Location, call number: 658.812 P5.
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2.
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Customer Behaviour by
Edition: 2nd
Material type: Text Language: ENGLISH
Publication details: "Thomson,Aust" 2005
Availability: Items available for loan: CENTRAL LIBRARY, NOORUL ISLAM CENTRE FOR HIGHER EDUCATION (1)Location, call number: 658.8342 P5.
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3.
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Researching Customer Satisfication and Loyalty by
Edition: 1st
Material type: Text Language: ENGLISH
Publication details: Kogan 2006
Availability: Items available for loan: CENTRAL LIBRARY, NOORUL ISLAM CENTRE FOR HIGHER EDUCATION (1)Location, call number: 658.812 P6.
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4.
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Managing Customer Relationships in Service Industries by
Edition: 1st
Material type: Text Language: ENGLISH
Publication details: New Delhi Excel 2005
Availability: Items available for loan: CENTRAL LIBRARY, NOORUL ISLAM CENTRE FOR HIGHER EDUCATION (1)Location, call number: 658.812 P5.
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5.
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Superior Customer Service by
Edition: 1st
Material type: Text Language: ENGLISH
Publication details: New Delhi "PHI,New " 2006
Availability: Items available for loan: CENTRAL LIBRARY, NOORUL ISLAM CENTRE FOR HIGHER EDUCATION (1)Location, call number: Management Studies 658.812 P6.
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6.
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Beyond Loyalty by
Edition: 1st
Material type: Text Language: ENGLISH
Publication details: New Delhi "PHI,.New " 2006
Availability: Items available for loan: CENTRAL LIBRARY, NOORUL ISLAM CENTRE FOR HIGHER EDUCATION (1)Location, call number: NI Polytechnical 658.812 P6.
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7.
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Electronic Customer Relationship Management by
Edition: 1st
Material type: Text Language: ENGLISH
Publication details: New Delhi "PHI,.New " 2006
Availability: Items available for loan: CENTRAL LIBRARY, NOORUL ISLAM CENTRE FOR HIGHER EDUCATION (1)Location, call number: 658.812 P6.
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8.
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Great Customer Service by
Edition: 1st
Material type: Text Language: ENGLISH
Publication details: New Delhi "PHI,.New " 1998
Availability: Items available for loan: CENTRAL LIBRARY, NOORUL ISLAM CENTRE FOR HIGHER EDUCATION (1)Location, call number: 658.812 N8.
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9.
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Customer Relationship Management Essentials by
Edition: 1st
Material type: Text Language: ENGLISH
Publication details: New Delhi "PHI,.New " 2003
Availability: Items available for loan: CENTRAL LIBRARY, NOORUL ISLAM CENTRE FOR HIGHER EDUCATION (1)Location, call number: 658.812 P3.
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10.
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Managing Customer Relationship in Service Industries by
Edition: 1st
Material type: Text Language: ENGLISH
Publication details: New Delhi Excel 2005
Availability: Items available for loan: CENTRAL LIBRARY, NOORUL ISLAM CENTRE FOR HIGHER EDUCATION (1)Location, call number: 658.812 P5.
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11.
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Dealing with the Customer From Hell by
Edition: 1st
Material type: Text Language: ENGLISH
Publication details: "Kogan Page, New " 2005
Availability: Items available for loan: CENTRAL LIBRARY, NOORUL ISLAM CENTRE FOR HIGHER EDUCATION (1)Location, call number: 658.812 P5.
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12.
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Customer Service Nightmares by
Edition: 1st
Material type: Text Language: ENGLISH
Publication details: New Delhi "Viva,New " 2006
Availability: Items available for loan: CENTRAL LIBRARY, NOORUL ISLAM CENTRE FOR HIGHER EDUCATION (1)Location, call number: 658.812 P6.
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13.
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Customer Relationship Management by
Edition: 1st
Material type: Text Language: ENGLISH
Publication details: New Delhi Excel 2005
Availability: Items available for loan: CENTRAL LIBRARY, NOORUL ISLAM CENTRE FOR HIGHER EDUCATION (1)Location, call number: Management Studies 658.812 P5.
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14.
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Keeping Customers Happy by
Edition: 1st
Material type: Text Language: ENGLISH
Publication details: Mumbai "Jaico,B" 2006
Availability: Items available for loan: CENTRAL LIBRARY, NOORUL ISLAM CENTRE FOR HIGHER EDUCATION (1)Location, call number: 658.812 P6.
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15.
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How to Turn Customer Service into Customer Sales by
Edition: 1st
Material type: Text Language: ENGLISH
Publication details: Mumbai "Jaico,B" 2005
Availability: Items available for loan: CENTRAL LIBRARY, NOORUL ISLAM CENTRE FOR HIGHER EDUCATION (1)Location, call number: 658.812 P5.
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16.
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Attracting and Keeping Customers for Life by
Edition: 1st
Material type: Text Language: ENGLISH
Publication details: Mumbai "Jaico,B" 2007
Availability: Items available for loan: CENTRAL LIBRARY, NOORUL ISLAM CENTRE FOR HIGHER EDUCATION (1)Location, call number: 658.812 P7.
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Delivering Customer Service by
Edition: 1st
Material type: Text Language: ENGLISH
Publication details: Mumbai "Jaico,B" 2005
Availability: Items available for loan: CENTRAL LIBRARY, NOORUL ISLAM CENTRE FOR HIGHER EDUCATION (1)Location, call number: 658.8 P5.
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18.
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Customer Relationship Management by
Edition: 1st
Material type: Text Language: ENGLISH
Publication details: New Delhi "Viva,New " 2004
Availability: Items available for loan: CENTRAL LIBRARY, NOORUL ISLAM CENTRE FOR HIGHER EDUCATION (1)Location, call number: 658.812 P4.
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19.
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Complaint Management : The Heart of CRM by
Edition: 1st
Material type: Text Language: ENGLISH
Publication details: "Thompson,Aust" 2004
Availability: Items available for loan: CENTRAL LIBRARY, NOORUL ISLAM CENTRE FOR HIGHER EDUCATION (1)Location, call number: 658.812.
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20.
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Managing Customer Relationship in Service Industries by
Edition: 1st
Material type: Text Language: ENGLISH
Publication details: New Delhi Excel 2005
Availability: Items available for loan: CENTRAL LIBRARY, NOORUL ISLAM CENTRE FOR HIGHER EDUCATION (1)Location, call number: 658.812 P5.
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