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020 _a81-7446-360-7
041 _aENGLISH
082 _A658.8342 P4
100 _aSatish K Batra
245 0 _aCustomer Behaviour : Text and Cases
250 _a1st
260 _c2004
_bExcel
_aNew Delhi
500 _aYES
650 _aConsumer
_bManagement Studies
700 _a Kazmi S H H
942 _cBK
999 _c175427
_d175427