000 00472nam a2200193Ia 4500
005 20240823020756.0
008 240823s9999||||xx |||||||||||||| ||und||
020 _a981-254-892-0
041 _aENGLISH
082 _A332.645 P4
100 _a"Green,Jack A"
245 0 _aCall Centers : technology and Techniques
250 _a1st
260 _c2004
_b"Thompson,Aust"
500 _aYES
650 _aTechnology
_bManagement Studies
942 _cBK
999 _c175532
_d175532